Cancellation policy

Want to return a product? You can. You have 14 days from the shipping date to return your items. We don't cover return costs. 

Unfortunately, we can't accept returns if the order is sent back incomplete. DOGGUO has the right to refuse returned articles if they are not returned in brand new condition. 

Exchange isn't possible. If you ordered the wrong product, please return (see steps below) and place a new order.